Almost 14,000 electricity customers didn't receive energy credits

It meant that certain cohorts were not “able to access the payment”, including a cohort of 1,000 Traveller households in certain Local Authority accommodations. File photo

Nearly 14,000 electricity account holders did not receive the first tranche of €200 credits issued by the Government, meaning over €2.4 million was given back to Exchequer coffers.

Because it was such a broad-based payment intended for all households, it meant that certain cohorts were not “able to access the payment”, including a cohort of 1,000 Traveller households in certain Local Authority accommodations.