Transport Authority withheld almost €20m from operators of bus and rail services in 2022

Figures show that Iarnród Éireann received 36.5 complaints per 100,000 passengers last year, although the figure was down from 49.0 in 2021.

Almost €20m was deducted from contractual payments due to public transport companies last year as a result of their failure to meet minimum performance standards.

The National Transport Authority has confirmed that it withheld over €19.4m from the operators of bus and rail services in 2022.