Refunds secured from airlines soared by 60% last year

Ryanair accounted for 28% (433) of the complaints.

The amount of compensation and refunds secured by the Commission for Aviation Regulation for air passengers on foot of complaints soared by more than 60% last year.

The Regulator's annual report showed that it tackled a backlog of complaints which resulted in €648,475 in compensation and €92,865 in refunds and reimbursements being paid out to air customers - an annual increase of 61.6%.