WRC finds worker unfairly dismissed by retailer after negative social media review

A retail worker was unfairly dismissed by a retailer after a customer posted a negative review on social media that the worker allegedly refused to sell a lottery ticket to a male relative with additional needs, the WRC found.

A retail worker was unfairly dismissed by a retailer after a customer posted a negative review on social media that the worker allegedly refused to sell a lottery ticket to a male relative with additional needs, the Workplace Relations Commission (WRC) found.

In the case at the WRC, Adjudication Officer Louise Boyle has ordered the retailer to pay the worker €5,100 for her unfair dismissal and for not providing the worker her terms of employment.