Over 70% of care allowance refusals reversed

More refusals to grant domiciliary care allowance (DCA) were overturned last year than the total amount of appeals lodged, prompting calls for a change in how the process is handled.

More than 70% of families denied their initial application for the monthly DCA for their child had the decision overturned on appeal, with 811 of the 1,142 DCA appeals decided by an appeals officer allowed.