Dublin waste company in warning to 18,000 non-paying residents

Around 18,000 Dublin households are being warned that they will be left without a bin collection after Thursday of this week.

They are being urged to sign up to the new privately operated service and pay the annual charge due.

Greyhound Recycling and Recovery said that it will not collect bins from households unless their account is in credit to meet the cost of each bin.

The company took over the bin collection from Dublin City Council on January 16 and said that the "vast majority" of households have signed up to their service.

However, in a statement this morning, it said that the 18,000 who have yet to pay the €100 Annual Service Charge up front or to make an initial payment of €50 by signing up as Automatic Top Up customers will not have their bins collected and there will be no exceptions.

“We welcome the fact that the vast majority of households in Dublin city are now registered as Greyhound customers and we remind those who intend to sign up as customers to do so before Thursday,” said Michael Buckley, joint founder and CEO of Greyhound Recycling and Recovery.

“We have a simple system for identifying which households have paid for the service and those who have not will not have their bins collected. There will be no exceptions to that policy.

“Greyhound is the cheapest operator in the market. We are a private company operating in a highly competitive market and our pricing structure and service reflects that reality.

“We will not increase the €100 Annual Service charge during 2012 and we have made no decision on whether or not to increase bin lift fees in July to offset the next increase in the Government’s landfill levy.

“We understand that householders are financially constrained. We are honouring waivers for 33,000 customers for 2012 and all other customers have the option of paying the €100 Annual Service in two instalments by signing up as Automatic Top Up customers.”