Health Service Executive changes complaints process

New methods for handling complaints against the health service and social service providers came into effect today.

Health Service Executive changes complaints process
Mon, 01 Jan, 2007 - 11:04

New methods for handling complaints against the health service and social service providers came into effect today.

From now on, complaints have to be acknowledged and dealt with in a certain time frame and the Health Service Executive (HSE) must make findings and recommendations.

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