Luxury hotels are under-performing, says the woman behind the annual hospitality awards

Far too many four and five-star hotels in Ireland are under-performing and proving a disappointment to high-paying guests, according to Georgina Campbell, the woman behind the annual hospitality awards.

Photo: Graham Neville, head chef at Dax Restaurant, Dublin 2, which was named Restaurant of the Year in the Georgina Campbell awards, with Gary O’Hanlon, head chef of Viewmount House, Longford, who won the ‘Hospitality Hero’ award for services to Irish food and hospitality. Pic: Paul Sherwood

Announcing the awards for 2018, Ms Campbell said that while she and her team of assessors had enjoyed good experiences over the past year, there had also been far too many disappointments in all areas and all kinds of establishments.