Irish Water customers can still claim money back

Irish Water customers who are owed rebates for using less than their quota of water, or for having undrinkable supplies, can still claim their money back.

However, the money will be paid as credits to customer accounts which are in limbo following the Government’s suspension of household water charges, so it is unclear if customers will get to benefit from them.

Irish Water has moved to clarify arrangements with its domestic customers during the suspension period which runs to the end of March next year. The suspension is to allow the Government’s expert commission on water charges to examine if charges should be scrapped and, if so, how water services should be funded.