Landlords and tenants in dispute to get access to free mediation service

Landlords and tenants who are in dispute will now be able to access free mediation services through the Private Residential Tenancies Board (PRTB).

Up to now, a minimum payment applied to dispute resolution processes offered by the PRTB. Applicants had to pay €25 for the service, or €15 if they applied online.

The new provisions introduced in the Residential Tenancies (Amendment) Act 2015 provide that the PRTB cannot charge a fee where a party chooses to have their dispute resolved by mediation.