‘Misinformed people missing out on welfare’

People are missing out on vital social welfare payments because they are being misinformed about their entitlements, it has emerged.

‘Misinformed people missing out on welfare’

The Citizens’ Information Board (CIB) says serious information deficits within the social welfare system are resulting in people getting incorrect, confusing or incomplete information.

In some cases, important information is not being given at all.

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