Union asks Eircom customers to keep bills

A trade union representing workers at Eircom and An Post is sending tens of thousands of flyers to Eircom’s customers asking them to voice their opposition to the ending of paper billing.

When customers receive their latest bill in the post, the flyer from the Communications Workers Union appears with it.

The document states: “Big businesses are trying to take away the choice you have on how you receive your bill. The Commission for Communications Regulation has left it up to them to decide how they will issue bills to customers in the future. You currently receive a full itemised bill from Eircom free of charge but if you want to stay with paper billing and enjoy the control and transparency it allows, you will have to act now to inform the company yourself. Otherwise you can be switched automatically to online billing without your consent. Big businesses are not acting in your interest — they’re acting in their own.”