Energy customers switching off to switching over

The country’s gas and electricity customers are switching off to the idea of switching over.

Figures published by the Commission for Energy Regulation (CER) show that switching levels by utility customers declined sharply last year, with Bord Gáis suffering large losses in the number of residential customers for electricity and gas.

The figures reveal that 252,056 customers last year switched electricity provider — a decrease of 25.5% compared to 2011, and down by over 46% compared to two years ago.