Caller hangs up after 15 hours on hold

An Australian man claimed he was put on hold by Qantas Airways for so long that he managed to read an entire managerial textbook, with the 15-hour phone call being enough time to fly to the US.

Andrew Kahn told Fairfax newspapers he phoned Qantas to confirm plans to travel to New York tomorrow, and was placed in a queue with a recorded message saying someone would be with him as soon as possible.

“I wanted to find out what exactly they meant would be as soon as possible,” said Mr Kahn.