Watchdog received very few complaints over bank fiasco

The Financial Services Ombudsman has received very few complaints about the three weeks of interruptions experienced by Ulster Bank customers.

Despite the bank’s technical collapse causing chaos for consumers, a spokesperson for the ombudsman said that “the number of complaints we have logged is very, very, low”.

The Financial Services Ombudsman is one of the only routes that consumers can pursue in order to receive compensation from the bank for distress caused by its inability to allow customers to access their own money.