Financial services complaints rose by 30% last year

COMPLAINTS against financial institutions increased by almost 30% last year, according to the latest report from the Financial Services Ombudsman.

Of the 7,619 complaints received, 4,668 were made against the insurance sector and 2,951 against credit institutions.

Over 17,000 telephone calls were received while more than 200,000 visits were made to the website — financialombudsman.ie. The cases include: