MBNA under fire over ‘harassing’ its customers

CREDIT card company MBNA has come under fire from customers over claims the firm is “harassing” people who have fallen behind in their debt repayments.

Speaking on the Gerry Ryan Show yesterday a number of callers claimed that they have been repeatedly called by MBNA staff between six and 10 times a day seeking the repayments.

In one case it was alleged a heavily pregnant customer was subjected to a “bombardment” of calls after losing her job and falling into arrears amounting to €1,300 and ‘late’ fees of €15 for every non-payment.