Citizens Information sees surge in queries
Demand for information, advice and advocacy from Citizens Information increased by almost a quarter during the first six months of this year, compared to the same period in 2008.
Last year was a very busy year for its network of 111 centres and 162 outreach services, which dealt with 668,980 calls, an increase of 9% on 2007, while queries increased to 957,044, up 7.5%.