Ryanair to scrap all airport check-in desks from October
All passengers will have to use the internet to check in from that day on and will have to pay for the privilege.
The airline said the move would stop travellers having to waste time queuing at airport desks.
“Having printed their boarding cards at home, passengers without check-in bags can continue to proceed directly through airport security while those with check-in bags can simply present at one of Ryanair’s ‘drop desks’ before proceeding through airport security to the boarding gate,” the airline said.
“This will free passengers from wasting hours at airports prior to departure and will dramatically reduce travel times for all Ryanair passengers.”
The airline intends to phase out the desks over the coming months.
From March 19, its web check-in service will be extended to non-EU/EEA citizens, passengers travelling with checked baggage and reduced mobility customers.
Customers choosing web check-in and travelling with only carry-on bags will continue to enjoy this service free of charge.
A web check-in fee of €5 per person/per flight will apply to passengers travelling with checked baggage, while customers who wish to use airport check-in will be charged an airport check-in fee of €10 per person per flight at the time of booking.
From May 1, all new bookings will be required to use web check-in, and the use of traditional airport check-in desks will be phased out over the summer months.
The web check-in fee of €5 per person per flight will apply to all new bookings from then.
In order to dissuade passengers from using airport check-in desks, the fee for airport check-in will double to €20 from May 1.
Finally, from October 1, airport check-in desks will no longer be available at any Ryanair airport.
All passengers will be required to use the web check-in and those with checked baggage will use the airport ‘bag drop’ desks if required.
