Airline practices ‘unfair’

THE state’s consumer watchdog wants airlines to treat the travelling public more fairly and has threatened to take airlines to the European Court if they refuse.

The National Consumer Agency has written to three airlines — Ryanair, Aer Lingus and Aer Arann — asking them to change their practices on a number of fronts.

Agency chief executive Ann Fitzgerald said it was difficult for people who book tickets but do not travel to get taxes, charges and fees refunded.