O2 admits overcharging 70,000 roaming customers

THE country’s telephone watchdog has demanded a report from mobile phone company O2 into how 70,000 of its roaming customers were overcharged.

The second-largest mobile phone company has admitted charging customers too much for roaming calls when they travelled abroad since the end of March.

An O2 spokeswoman confirmed some customers had been charged rates above its standard roaming tariffs set at 59, 79 and 99 cent because of a billing problem. She also admitted some customers were charged up to €1 per minute more than they should have been while making or receiving calls when abroad.