Air passenger complaints more than double

THE number of complaints and queries made about air travel to the European Consumer Centre in Dublin more than doubled last year.

Air passenger complaints more than double

Almost 800 consumers contacted the ECC’s Irish office to seek information and help in solving their disputes with airlines.

A total of 792 complaints were recorded by the ECC in 2005 - a rise of 152% when compared to just 314 in the previous year.

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