National Car Test Service flooded with customer complaints

THE National Car Test Service has defended its checking system after a flood of complaints about the quality of its equipment.

The company, which runs the service for the Government, was responding to complaints from car owners who have been failed for a range of items and others who claim their cars were damaged during testing.

Nearly half of the almost 400,000 cars tested in the first nine months of this year have failed, with most of those having to pay for a re-test at a later date.