Organisation: ECAS

A COMPREHENSIVE SERIES OF ARTICLES ON THIS TOPIC

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Number of calls to emergency services halve in 7 years

Changes in the design of mobile phone handsets and a reduction in the number of faulty telephone lines have contributed to a significant decline in the number of 112 and 999 calls, according to the Department of Communications.

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999 call staff go on work to rule

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Emergency services brand Eircode ‘worse than useless’

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State relies on BT’s own data to review 999 calls

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Caller’s fury at response to city drowning incident

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Management of Union Hall call ‘appalling’

Operator of 999 system defends handling of calls from the Tit Bonhomme

The company which operates the 999 emergency calls system has defended its staff for the way in which they handled two desperate 999 calls made from a mobile phone on the stricken Tit Bonhomme after it struck Adam’s Island.

Fri, 24 May, 2013

Panicked last minutes aboard the Tit Bonhomme revealed at inquest

Rarely has a voice ever carried so much panic.

Wed, 22 May, 2013

Three counties to benefit from 136 jobs boost

UP to 100 jobs are to be created at two new emergency call handling centres in Donegal and Meath while Co Cork is set for 36 new posts as Mallow firm, Masterlink Logistics invests more than €5 million in a new facility.

Tue, 19 May, 2009

BT Ireland wins €10m emergency call centre contract

Up to 100 jobs are being created at Ireland’s new emergency call-out system which will automatically pinpoint the location of mobile callers, it was revealed today.

Mon, 18 May, 2009

Emergency call centres will create 100 jobs

Up to 100 jobs are to be created at two new emergency call handling centres, it was announced today.

Mon, 18 May, 2009

Workers from EU aiding economy

IT’S a win-win situation for the Irish economy as workers flock here from the 10 new EU member states.

Fri, 12 Aug, 2005