Can't complain, won't complain: Why is complaining so alien to us Irish?

If you raise a customer service gripe then you're engaging in a feedback activity that's at least as old as 1750BC so pick up that phone, write to that councillor, email that public service provider and get things sorted to your satisfaction, says Simon Tierney

Moaning is self-indulgent whinging, but making a complaint is a conscious attempt to make a bad situation better. If no one complains, then nothing will change

A bus that’s being waited for never arrives, just as a watched kettle never boils. I waited an hour for a delayed bus recently.

As an enthusiastic complainer, I was ready to vent once it arrived. But I withheld my frustrations momentarily. I waited to board until last, observing my fellow passengers to see if any of them would complain to the bus driver before me. None of them did.