Making Cents: Know your rights buying online post-Brexit

Irish consumers are beginning to see how Brexit affects them when shopping online.

More than four years after voting to leave the EU, Britain has finally done so. As the dust settles and the new reality comes into focus, Irish consumers are beginning to see how the change affects them.

The most visible changes are in online retail, bad timing given the pandemic means we are buying online more than ever before. When an Irish consumer buys online from a business in the EU, they have strong consumer rights, including the Consumer Rights Directive. This includes the right, in most cases, to cancel your order within 14 days of delivery.