Tweet: Ryanair agent sharply shuts down customer query with blunt response

Ryanair has got a reputation for being a tough cookie, but this customer service agent has taken things to a whole new level.

Ryanair customer Jordan Joshua Lewis had an unfortunate encounter with an acerbic tongued Ryanair agent who seems to have been having a bad day.

Jordan had an issue with some mysterious charges that appeared when he changed his seat to get some extra legroom.