Everyone's mad at Google - Sundar Pichai has to fix it

Everyone is mad at Google and CEO Sundar Pichai has to fix it. Mark Bergen and Brad Stone report

The sparsely furnished offices of Sundar Pichai stretch across the second floor of the Googleplex in Mountain View, California.

On one side of the room, a sofa and chairs surround a coffee table bearing a few figurines, including a wooden dinosaur, the unofficial mascot of the Chrome browser.