Making Cents: Make sure you know your rights as an airline passenger

If the recent controversy regarding Ryanair and cancelled flights has an upside, it is the reminder to travellers to be aware of their rights, and their chosen airline’s responsibilities, when plans go awry.

In Ireland, the authority with responsibility for passenger rights is the Commission for Aviation Regulation (CAR). Spokesperson Michael Dowling said it has had a busy fortnight since the story broke.

It has a website providing information to passengers, flightrights.ie, and has made a number of updates specifically aimed at those affected by the Ryanair cancellations.