Meet the people who make your Christmas shopping experience as festive as possible

Who picks the wrapping paper, the music and the decorations in our top stores? Vicki Notaro meets the people who make your festive shopping special – including the woman at Boots who works on Christmas all year round

Boots - Lou Petersen

Lou Petersen is the Global Brand Director for Gifts, and has worked for Walgreens Boots Alliance – aka Boots – for 11 years. She’s been in charge of Christmas for nearly a decade – and works on it all year around.