Apple expands Self Service Repair in Ireland and introduces new Diagnostics process

Self-Service Repair is now available for the iPhone 15 lineup and Mac models powered by the M2 lineup, including the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio. 

Tech giant Apple has expanded its self-service repair, launching a new diagnostic tool that they say will give users more transparency and autonomy to troubleshoot issues. 

Self-Service Repair is now available for the iPhone 15 lineup and Mac models powered by the M2 lineup, including the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio. 

Self Service Repair is now available for Apple users in Ireland along with 23 additional European countries, including Croatia, Denmark, Greece, Netherlands, Portugal, and Switzerland. 

The iPhone maker also today launched its diagnostics for Self-Service Repair in the US, with availability in Europe to come next year. 

The service is intended for users with the knowledge and expertise to repair Apple devices, with Apple Diagnostics troubleshooting sessions giving customers the same ability as Apple Authorised Service Providers and Independent Repair Providers to test devices for optimal part functionality and performance, as well as identify which parts may need repair.

Launched in April 2022, Self Service Repair gives users with relevant experience repairing electronic devices access to manuals, genuine Apple parts, and tools used at Apple Store and Apple Authorised Service Provider locations.

For users who don’t have experience repairing electronic devices, Apple has reiterated that they should visit a professional Authorised Service Provider with certified technicians who use genuine Apple parts designed and tested to internationally recognised standards, adding that it is the "safest and most reliable way to get a repair."

Over the past three years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training, including more than 4,500 Independent Repair Providers. A global network of more than 5,000 Apple Authorised Service Providers supports more than 100,000 active technicians.