Irish returns for Galaxy Note 7's started - here's how to do it

The Samsung Galaxy Note 7 has been having some problems since launch, with the company opting to recall millions of units around the world.

Now it's time for that massive globl process to hit Ireland, so that potentially faulty units can be returned for a shiny new phone.

Firstly, Samsung has confirmed that the new battery cells have been independently tested and are fault free. They're also implementing a software update which will limit the battery charge of the older model to 60 percent. That update is happening in Ireland this week, starting on the 21st of September, 2016.

In addition, new phones will come with a special green battery indicator in the main screen to confirm that users are being given an updated model.

Conor Pierce, Vice President of IT & Mobile Samsung Electronics UK & Ireland, commented:

“Our absolute priority is the safety of our customers – that’s why we are asking all Galaxy Note7 customers to act now and exchange today. We would like to apologise to our Note7 customers for not meeting the standard of product excellence that they have come to expect from Samsung and we sincerely thank them for their understanding and patience. We are confident that by exchanging their existing device for a new Note7, customers can expect to enjoy a smartphone experience of the very highest quality.”

Customers in Ireland can get all the information they need for the exchange programme through this link.

Please do it as soon as possible for your own safety!