Twitter fights online harassment

The internet can be a cruel and hateful place - when people are safe behind their keyboards they seem to feel liberated to the point of shouting any abusive comment which enters their minds. Unfortunately that has led to a culture of abuse, with some sites (like YouTube) gaining a reputation as a place where vitriol lives.
Twitter doesn't want to go that way and has formed their own Trust & Safety Council to tackle the issue of online harassment. It's a group they have put together which will help them to deal with problems as they arise by helping to form new policies and respond to individual cases.