Donagh Davern: Hotel sector must implement technology to thrive

Labour shortages and increased guest demands will mean that technological advances will increase for the hospitality sector

Some hotels have introduced self-service check-in for those that want to avoid the queues at reception.

What started out as a response to the pandemic and the need for virtual services, has now led to a technological revolution in the hotel sector.

There is no doubt that technology is now an integral part of any hospitality experience. From tapping your card to pay the bill, to watching your Netflix favourite on the hotel room television, hotels have introduced convenience, while attempting to offer you all the comforts of home.