Eir accused of overcharging 71,000 customers by €4.7m

Comreg believes the overcharging of Eircom customers "is widespread and ongoing and affects a very substantial number of customers monthly".

Eir denies the claims and says while there has been incorrect billing, it is not on the scale alleged by Comreg. Picture: iStock

The communications regulator claims Eircom has been overcharging around 71,000 of its customers by some €4.7m over the last few years.

The Commercial Court heard Comreg has brought proceedings against Eircom Ltd, trading as Eir, under a legal mechanism which allows it to apply to the court to put an end to overcharging in circumstances where it is alleged the practice has been ongoing and where there is provision for a penalty of €11.5m or an amount set by the court.