Q&A with Brian White of Intercom

Kehlan talks with Brian White, director of engineering at Intercom, one of Ireland’s best startup stories of recent times. With a billion monthly users for its business messaging service, the company has new development plans.

For anyone who has been living under a rock lately, tell us what Intercom does?

Our mission is to make internet business personal. I think the best way to think about is this: If you go back about 15 or 20 years, businesses by default had to have a personal touch.