Ask Auntie Social: How can I engage with my customers when I don’t understand Twitter jargon?

In essence, this is the beauty of Twitter. Less is more. It is sharp and to point, providing you with a practical platform for engagement. However, for some businesses Twitter jargon can throw people into a spin of worry, especially if the acronyms and abbreviations are alien.
To combat this confusion, we’ve created a one stop guide users can refer to if ever they are stuck with any of the Twitter-related terms. Before entering the world of shortened words, however, we have some tips for your business.