UPC loses 7,000 clients but subscriptions rise

UPC Ireland lost almost 7,000 customers in the nine months to the end of March but saw the total number of subscriptions increase in the same period.

UPC loses 7,000 clients but subscriptions rise

Results released yesterday by the company show that 6,700 fewer people have a subscription with the media company but its almost 524,000 customers are using more services, resulting in a rise in total subscriptions.

Digital television, high-speed internet and voice subscriptions increased by 7,600 in the second quarter of the year and now stand at almost 1.1m.

UPC Ireland chief financial officer, Carol Grennan, said: “UPC is by far Ireland’s most competitive provider of fibre powered broadband, phone and digital TV… This is reflected in the high take-up of our Horizon TV home entertainment platform which has achieved over 85,000 subscriptions and this now represents more than a quarter of our digital cable customers.”

The fall in customers was caused largely by reductions in subscriptions to cable and MMDS, which allows UPC to provide TV to customers who are not part of their cable network through the use of an external aerial, which fell by a combined 7,900 subscribers.

Against this, however, the company managed to deliver an additional 70,000 total subscriptions in the 12 months from March 2013, representing growth of 7%.

The number of broadband customers increased by 10% year-on-year to more than 325,000 subscribers while phone customers rose by almost 25% in the same period to a total of almost 325,000.

UPC, which is part of the Liberty Global group, signed an agreement with Three Ireland in May to become a mobile virtual network operator.

The deal will make UPC Ireland’s second operator to offer TV, broadband, telephone and mobile in a single package from 2015, following Eircom, who are currently competing in all of those sectors.

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