Eircom ‘must do more to keep customers’ as revenue falls

Eircom’s management has said the company needs to do more to retain customers and grow profitability on the back of a set of annual results showing further significant decline.

The former state-owned telecommunications company — which has gone through numerous ownership changes in the past 12 years and is currently controlled by a number of its secured lenders — yesterday reported a 10% (€174m) decline in revenue for the 12 months to the end of June, to €1.51bn.

Earnings before interest, tax, depreciation and amortisation (EBITDA) fell by 16% (€104m) to €542m.