Stockbrokers falling short of best practice, Central Bank probe finds

A number of stockbroking and investment firms have been falling short of best practice standards regarding retail customer care, a Central Bank probe has found.

The study of 32 firms — which began last October — found that many were falling short of “best execution” standards as set out by the EU.

“Best execution” refers to a company’s obligations to its customers to get the best possible result when buying or selling financial products on their behalf, with regard to things like price, commission costs and speed of conclusion.