ComScore found out of 18 European countries, Ireland had one of the lowest rates of people using online banking as a percentage of the internet population.
The comScore findings were strongly disputed by the Irish Payment Services Organisation. IPSO spokesperson, Una Dillon said: “More than three million people had registered for using online banking by the end of September 2011. That is 67% of the whole population.”
The IPSO spokesperson said that Ireland remains one of the highest users in the EU of cash and cheques.
The Netherlands had the highest uptake of online banking in Europe, with over two thirds of the population accessing their banking online.
In France, Sweden, Britain, Finland and Poland over half of the population access their banking online.
In Ireland, only 32% of the population who have access to the internet use it to take advantage of the online banking facilities.
The only countries with less users were Italy, Portugal, Russia and Switzerland.
Irish banks have invested heavily in online banking. AIB, Ulster Bank and National Irish Bank are all launching banking apps.
Bank of Ireland has a banking app which allows users to find ATMs as well as their dedicated banking 365 facility.