DCC denies oil over charging
The series of articles over the past three weeks, alleged that DCC’s British-based oil distribution business, GB Oils, has been “ripping off” customers, “fleecing OAPs” and “inflating customer bills”.
In a statement yesterday, the Dublin-headquartered business services group said that the articles contained “many inaccuracies and unsupported allegations”.
It added that “DCC completely refutes these misleading allegations and wishes to set the record straight”.
GB Oils entered the British market in 2001 and has grown — largely through acquisition — ever since, to the point where it is now the leading distributor of transport and heating fuels with around 450,000 domestic, commercial, industrial and agricultural customers throughout the country and a market share of 14%.
In its last financial year the company sold four billion litres of oil products, of which around 19% was kerosene, the heating oil product for domestic users.
It is understood that the group is not planning any legal action against the newspaper, concerning the reports, at the current time.
“DCC has endeavoured to co-operate with the Sunday Times in order to ensure it could report accurately and fairly.
“Despite this co-operation, the newspaper has continued to report in a selective manner and in a way that predominantly fails to present the facts either accurately or fairly. This is extremely disappointing,” DCC added.
The group’s management said it believes GB Oils is the most efficient oil distributor in the British market and provides the best customer service.
“The recent very severe weather conditions led to unprecedented demand and shortages of product.
“These factors — together with the challenges of poor road conditionsduring the snow — led to increased delivery lead times, fewer orders delivered per truck per day and higher costs,” it said.
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