Alarm bells ring again for Eircom

PHONE company Eircom was at the centre of a fresh storm over the weekend as it dismissed criticism it was generating millions of euro each year in revenue by charging customers for equipment and services they did not use.

Eircom commercial director David McRedmond said he “absolutely rejected” claims made in a Sunday newspaper the company hit customers with hidden charges.

Mr McRedmond said Eircom was one of the most transparent companies in the country and was subject to strict regulation in relation to its billing practices by telecoms regulator ComReg and also had responsibilities as a publicly quoted company to keep its house in order.