70% of retail staff have been threatened by a customer, survey finds

One in five victims said they had never reported an incident to their employer, including 5% who had been assaulted

Over 90% of shop workers in the UK have experienced verbal abuse

Over 90% of shop workers in the UK have experienced verbal abuse while 70% said they had been threatened by a customer, a new survey reveals.

A shocking 14% admitted they had been assaulted.