Technical issue causes travel chaos in Heathrow and Gatwick

British Airways has apologised to passengers following a technical glitch that caused severe issues on Sunday at Heathrow and Gatwick airports.

The airline is in the process of upgrading its check-in system, but something went wrong yesterday, one of the busiest days of the year, causing severe delays.

Check in system down at @HeathrowAirport terminal 5 ... This is fun 😣😣

— Phillip Schofield (@Schofe) July 17, 2016

TV presenter Phillip Schofield was one of the many passengers who missed their flight as a result of the glitch.

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BA says the problems have been resolved and flights are operating normally. They apologised for the delays and said it had extra staff in place to help customers.

A spokesman for the airline added: "Our IT teams worked very hard to quickly fix a short-lived problem with our check-in system."