M&S admits it ‘boobed’ with price surcharge for bigger-busted customers
Campaigner Beckie Williams, founder of Facebook group Busts 4 Justice and a 30G herself, was so infuriated by the policy that she bought a share in the company with the intention of confronting chairman Stuart Rose at the next annual meeting in July.
Yesterday she won her battle as the store admitted it had “boobed” and promised one price would fit all from tomorrow.
“We’ve heard what our customers are telling us that they are unhappy with the pricing on our DD-plus bras and that basically we’ve boobed.
“So from Saturday May 9, no matter what size you buy, the price is going to be the same.
“We’re not going to cut the quality though – they’ll still be made to the same high standards so you get the best support on the high street.”
From today, the chain is also offering 25% off the price of any bra in any size. The promotion will last until May 25.
More than 13,000 people joined the Facebook group Busts 4 Justice which said Marks and Spencer was putting a £2 (€2.20) surcharge on bras with a cup size larger than double-D.
Some of the group’s members suggested a boycott until the chain revised its pricing policy.
Williams, 26, said M&S had got away with the “unfair” practice for too long. The Brighton-based writer called the policy “ridiculous” and bought a £3.40 share so she could put her case in person.
M&S initially told her the extra charge was required to cover the work involved in making larger bras.
It also said that customers had said they were “happy to pay a small premium” of between £1.50 and £2 to cover the specialist work needed to ensure a suitable level of support.
On Wednesday, supermarket giant Asda joined the debate by unveiling a £4 bra in cup sizes A to F in its George range.
Fiona Lambert, George’s brand director, said: “No one would dream of charging one price for size seven men’s socks and a different price for a man with larger feet, so why should they do the same with ladies that are blessed in the chest department?”
Williams told GMTV: “I’m absolutely delighted on behalf of all of the women in the group.
“We have had 13,500 people join us to support us in this cause, so it’s absolutely fantastic.”




