Report indicts Government for failing to improve services to elderly

GOVERNMENT departments have failed to improved their services to older people, even when it can be done for free.

A report by the National Economic and Social Forum (NESF) published yesterday reviews the progress since the Equality Authority made 72 recommendations last year to improve services for older people.

It said Government departments were still not always capable of telling older callers the name of the person or section responsible for a particular issue.