Q&A: How will I get compensated for my missed flights from Dublin Airport?

Would-be passengers who missed their flights due to the chaos at the airport should start by contacting Daa customer services 

Passengers' rights are clearly defined under the EU directive 261/2004/EC, and frustrated passengers should start their claim by contacting Daa customer services. Picture: Gareth Chaney/ Collins Photos

The Dublin Airport Authority says it will compensate customers, so how exactly will that work?

The question of compensation will be treated on a case-by-case basis by Dublin Airport Authority. They have asked passengers who missed flights to contact their customer care department.