Aida Austin: Switching mobile phone providers

I am switching mobile phone providers. This morning, on day three of trying to activate a new phone sim card, I’m sitting at the kitchen table, in front of my laptop.

I won’t describe activation-day one. Or two. Suffice to say that as errors go, I prefer human ones.

A human error has got nothing on what a computer can do when it really puts its mind to it. But that’s all in the past now.