BoI’s rules snub elderly people - Banking changes

ACCORDING to the National Digital Strategy only 3% of people aged over 75 have ever used the internet and the majority of people aged 60 and over have never been online.

So, how on earth does Bank of Ireland expect its older customers to cope with its decision to take from them the facility to engage face to face with an official when withdrawing or lodging modest amounts of money?

Bank of Ireland says customers will soon no longer be able to withdraw less than €700 or lodge less than €3,000 at the counter in some of its branches. Instead, customers will have to use ATMs or electronic banking.